FAQs
All our products require a prescription.
- Date of issue
- Patient's name
- Patient's age
- Clinician name, address, DEA number
- Drug name
- Drug strength
- Dosage form
- Patients: Prescription document is required.
- Pharmacists/HCPs: PPB license is required.
- Account holders: Contact the sales team.
Account is reserved for institutions and HCPs. Contact Sales via 0719759804 / Email [email protected].
2 hours for Nairobi region and 24 hours outside Nairobi.
Medserv Africa Limited is licensed by the Pharmacy and Poisons Board of Kenya and adheres to all regulatory and international standards.
Click below to see the policy: Goods return policy
Yes. Visit our website to view all insurance partners.
- MPESA Payment
- Direct bank transfers (Absa, Equity)
- Cheques
